Frequently Asked Questions
Everything you need to know about your Prime Bites experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Are your products suitable for specific dietary restrictions?
We offer a variety of options including gluten-free, keto-friendly, and high-protein snacks. Please check the individual product pages for full ingredient lists and allergen warnings.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a replacement or refund.
Do you offer international shipping?
Currently, Prime Bites ships to all 50 U.S. states and Canada. We are working on expanding our international shipping options in the near future.
How should I store my Prime Bites snacks?
To maintain maximum freshness, we recommend storing your snacks in a cool, dry place. For our protein brownies, refrigeration can extend shelf life but is not required.
Can I modify or cancel my subscription?
Yes, you can manage your subscription through your account dashboard at any time. You can skip a delivery, swap flavors, or cancel your subscription before your next billing cycle.